Broadband Measurement Project
What is the Broadband Measurement Project?
In 2015, the CRTC launched a project to objectively measure broadband Internet performance, including actual connection speeds, in Canadian homes. It collaborated in this innovative project, a first for Canada, with major Canadian Internet service providers (ISPs) and SamKnows, a UK-based company that has built a global Internet measurement platform that spans five continents.
The data, collected from approximately 5,000 Canadian volunteers, from across the country, will inform the CRTC’s future broadband policy-making.
The data will also provide Canadians with a greater understanding of whether Internet services from participating ISPs are delivered at the advertised speeds and allow ISPs to improve their networks to better serve existing customers, and promote products to potential new customers.
The key output of the project is the annual report, developed and reviewed by all participants.
How is data collected for the Broadband Measurement Project?
A device known as a Whitebox is connected to a volunteer’s home modem or router and monitors the broadband performance when no one is using the Internet connection. This performance data is made available to the volunteer via a Web portal and is also available to the CRTC and the ISP providing the service.
Several performance indicators are measured, including Internet speed. The data used to measure Internet speed is taken from the location of the service provider to your doorstep. It does not test for Internet speed within different parts of your home. There are many factors that may impact broadband speed and user experience inside the home compared to broadband performance up to the doorstep of the home.
Factors that may impact broadband performance include:
A preliminary report with data focusing on performance by region and access technology was published on March 31, 2016. A final report with data on the performance of individual Internet service providers and their specific service offerings was published in September 2016. The reports indicated that:
- The majority of ISP service offerings, regardless of the access technology in use, met or exceeded their advertised speeds, but with some notable exceptions
- Even the highest latencies and packet loss exhibited during testing would be imperceptible to most Canadians accessing common applications on the internet. In addition, latency and web-browsing results in Canada compares favorably to those measured in other jurisdictions including the United States.
The following tables rank the ISP products based on the download speed as a percentage of advertised speed for each speed bucket.
Table 1: Download Speed as a percentage of Advertised Speed (5-9 Mbps)
|1||Bell Canada 5Download X 1Upload||135%|
|2||Shaw 7.5Download X 0.5Upload||105%|
|3||Cogeco 6Download X 2Upload||103%|
|4||Videotron 5Download X 1Upload||102%|
|5||MTS 5Download X 0.512Upload||100%|
|6||Telus 6Download X 1Upload||85%|
|7||Bell Aliant 7Download X 0.64Upload||77%|
- : Download
- : Upload
Table 2: Download Speed as a percentage of Advertised Speed (10-15 Mbps)
|1||Bell Canada 15Download X 15Upload||124%|
|2||MTS 10Download X 2Upload||111%|
|3||TELUS 15Download X 1Upload||104%|
|3||Bell Canada 15Download X 10Upload||104%|
|4||Shaw 10Download X 0.5Upload||102%|
|4||Videotron 10Download X 1.5Upload||102%|
|5||Cogeco 15Download X 2Upload||101%|
- : Download
- : Upload
Table 3: Download Speed as a percentage of Advertised Speed (16-39 Mbps)
|1||Bell Canada 25Download X 25Upload||125%|
|2||Shaw 30Download X 5Upload||110%|
|2||Shaw 25Download X 2.5Upload||110%|
|3||Videotron 30Download X 10Upload||109%|
|4||Rogers 30Download X 5Upload||107%|
|5||Bell Canada 25Download X 10Upload||106%|
|6||Eastlink 20Download X 2Upload||105%|
|7||TELUS 25Download X 5Upload||104%|
|8||Northwestel 16Download X 0.768Upload||101%|
|9||MTS 25Download X 2Upload||100%|
- : Download
- : Upload
Table 4: Download Speed as a percentage of Advertised Speed (40+Mbps)
|1||Bell Aliant 150Download X 50Upload||126%|
|2||Bell Aliant 100Download X 50Upload||125%|
|3||Bell Canada 50Download X 50Upload||124%|
|4||Rogers 100Download X 10Upload||115%|
|5||Shaw 50Download X 5Upload||114%|
|6||Videotron 60Download X 10Upload||108%|
|7||Rogers 60Download X 10Upload||107%|
|7||Bell Canada 50Download X 10Upload||107%|
|8||Eastlink 100Download X 10Upload||106%|
|9||Telus 50Download X 10Upload||105%|
|10||Rogers 250Download X 20Upload||102%|
|11||Cogeco 40Download X 10Upload||101%|
|12||Cogeco 60Download X 10Upload||100%|
|12||Rogers 70Download X 10Upload||100%|
|13||Eastlink 50Download X 5Upload||99%|
|14||Eastlink 150Download X 10Upload||95%|
|15||Northwestel 50Download X 2Upload||94%|
- Download : Download
- Upload : Upload
Who are the participating ISPs?
ISPs that participated in this project include all the major wireline service providers in Canada with the exception of SaskTel, which declined to participate. Participating providers include:
- Bell Canada
- Bell Aliant
What is the next phase of this project?
The next Phase (Phase II) of the project is scheduled to begin in the fall. The CRTC is currently in discussion with additional ISPs to join the project including Distributel, Nexicom, Primus, Teksavvy, VMedia, and Xplornet. The CRTC is also seeking more Canadian volunteers to participate in the project. Those interested in participating should submit their request to Measuring Broadband Canada.
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